Opening a PDF that won’t open

Tech Tips for Tuesday

Do you ever find yourself in a PDF document with a menu that doesn’t work? This happens in the online Prentice-Hall math documents all the time because our Adobe Reader isn’t current. We’ve opened a document by clicking a link on a web page, and then there’s a complete menu that produces errors whenever you click on it.
Here’s how to quickly work around this error by opening the document in Adobe instead of Chrome. When you’re on the working PDF file in Chrome, click the PDF icon in the right side of the address bar. You’ll be prompted to open the document in Adobe Reader. Click through the warnings and errors (caused by your out-of-date software), and you’ll find yourself in the same document, now with a fully functional menu.
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